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KCS is becoming an industry best practice for knowledge management in support organizations. There are a number of organizations offering KCS trainnig. We are keeping a list of links to thoes who are using the Consortium's KCS practices as a basis for thier offerings.
For information on KCS Workshops, please go to these websites:
Service Strategies
eVergance
For information on KCS training and Certification offered by HDI, please visit thier website:
HDI