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Welcome Consortium Members
Three distinct membership levels Participation opportunities depend on your membership level. Choose the level appropriate for your business goals.

Participant or Participant Plus
Take part in Consortium activities at the operational level.

Sponsor
Participate at both the operational and executive/strategic levels.

Benefactor
Participate at all levels - intended for large companies with multiple service organizations.

Level Summary
See what's involved in all levels.

Join Us

Levels

All levels of Consortium membership include:

  • Distribution of member updates, white papers and briefs
  • Access to the Consortium website, library and online resources to all member company employees
  • Special member rates on the Annual Member Summit, Executive Summit, workshops and member services
  • Individual development (for the attendees)
  • Industry level perspective
  • Strategic level thinking - step away from the day-to-day demands
  • Research from other industries and disciplines

1. Participant / Participant Plus

Open to companies of any size wishing to participate in Consortium activities at the operational level (program teams).

  • Participant members are eligible for one on-site briefing/workshop per year at a discounted member rate.
  • Participant members are invited to attend the Executive Summit at a discounted member rate.
  • Participant members can identify two participants for the Consortium's Program team(s).

Open to companies of any size wishing to participate in Consortium activities at both operational and executive/strategic levels. Sponsors are often early adopters of the methodologies and have influence over the definition and development of the concepts.

  • Sponsors identify one executive to be included in Executive level conversations (with other Consortium member executives) about key strategic issues and insights.
  • The Executive Participants are eligible for one on-site briefing/workshop per year.
  • Sponsor membership includes one seat at the Consortium Executive Summit.
  • Sponsor members can identify two primary participants (and two alternates) for the Consortium's Program Teams.

3. Benefactor

Intended for Fortune 500 companies with multiple divisions for whom the work of the Consortium is relevant and who would like to have multiple people participating in both the strategic and operational levels of the work. Benefactors are often the early adopters of the methodologies and have significant influence over the definition and development of the concepts.

  • Benefactors identify two executives to be included in Executive level conversations (with other Consortium member executives) about key strategic issues and insights.
  • The Executive Participants are eligible for two on-site briefings/workshops per year.
  • Benefactor membership includes two (2) seats at the Consortium Executive Summit.
  • Unlimited participation in the Consortium's Program Teams.
  • In the first year as a Benefactor member, the company is entitled to an Opportunity Assessment. This assessment will provide a comparison of the current practices within the company and the Consortium's models for knowledge management, automated problem reporting (using the exchange standards) and customer engagement/interaction models. The assessment is conducted by a Consortium staff member through on-site interviews and a review of available reports and performance metrics. The deliverable from the assessment will identify areas that are aligned to the principles and practices as well as specific areas where there are opportunities to improve the operational effectiveness and efficiencies of the organization.

Level Summary


Programs & Services Participant / Plus Sponsor Benefactor
Executive Summit Member discount 1 attendee ($2,000 value) 2 attendees ($4,000 value)
Member Summit Member discount 1 attendee ($2,000 value) 2 attendees ($4,000 value)
Program Team
(working groups)
Up to 4 seats annually /
Up to 6 seats annually
Up to 8 seats annually Unlimited participation
Executive Leadership Committee N/A 1 seat 1 seat
Executive Briefings
(aligns to annual planning process)
Member discount 1 per year 2 per year ($3,600 value)
Strategy/Management Workshop /
CSI Briefing
Member discount 1 per year ($2,500 value) 1 per year ($2,400 value)
Opportunity Assessment Member discount Member discount Free in the first year ($12,500 value)
Additional Services 15% discount 20% discount 25% discount
Annual Dues $9,000 (4 seats) /
$15,000 (6 seats)
$21,000 $41,000

KCSsm and Adaptive Organizationsm are service marks of the Consortium for Service Innovation™